RETURNS

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Returns

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Return Policy

  • You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase; however, some seasonal and electronic items may not be eligible for return and/or may be subject to a restocking charge.  If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

  • We will not accept returns of product that is used or installed.

  • Make sure the product is in its ORIGINAL condition and returned in its ORIGINAL packaging.

  • Ensure the product is returned with all accessories, instructions/paperwork, parts and packaging material that it was sent with.

  • All paintable products must be pre-fit before painting and installation. Tiger Automotive will not accept any painted product for return.

  • Please be aware that refunds and exchanges will ONLY be processed after the packages are received and inspected.  Tiger Automotive will not compensate for damages incurred during the products’ installation or any labour fees under any circumstances.

  • To return an item you will require an RGA (Return Goods Authorization).  Please contact us at returns@tigerautomotive.com or call 306-665-7766.  Any item returned without an RGA # will be refused and sent back to the customer. 

  • Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.

  • Only regular priced items may be returned. CLEARANCE and SPECIAL ORDER items are non-refundable.

  • To follow-up on the status of your return, please contact us at returns@tigerautomotive.com.

 

Order Cancellation

  • Once the order has shipped from our location there is no way to cancel the shipment.

  • If you have ordered something by mistake, please email or call us immediately at returns@tigerautomotive.com or 306-665-7766.

 

Shipping

  • To return the item you purchased, please ship it to:

 

286 Venture Crescent,

Saskatoon, SK

S7K 6M1

 

  • Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

  • Tiger Automotive offers a local drop off option. Customers inquiring about this option can contact us at sales@tigerautomotive.com and if desired, Tiger Automotive will make arrangements for the local drop off.  Please allow 2-3 business days for the request to be processed.  A copy of your original invoice and photo ID is required for all local drop offs.